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About Us

About Us

TO Mission

About Us

At Tours Puerto Plata, we are dedicated to providing exceptional tourism experiences that reveal the beauty and authenticity of Puerto Plata, Dominican Republic. From our inception, we have been committed to our mission, vision, and values, which guide every aspect of our work and inspire us to exceed our customers’ expectations every step of the way.

Mission

Our mission is to offer high-quality tourism services that enable our customers to fully explore and enjoy the natural, cultural, and historical wonders of Puerto Plata. We strive to create memorable experiences that foster an authentic connection with the region and enrich the lives of those who choose us as their guide on this adventure.

Vision

To Values

Vision

Our vision is to become the leading provider of tourism services in Puerto Plata, recognized for our excellence in customer service, commitment to environmental sustainability, and contribution to the socio-economic development of the local community. We aspire to be leaders in innovation and quality, setting new standards in the tourism industry.

Values

At Tours Puerto Plata, we are guided by the following core values that reflect our work ethic and commitment to excellence:

  • Quality: We strive to deliver first-class services that exceed our customers’ expectations in terms of safety, comfort, and satisfaction.
  • Integrity: We operate with honesty, transparency, and respect in all our interactions with customers, partners, and the community at large.
  • Sustainability: We are committed to preserving and protecting Puerto Plata’s natural and cultural environment, promoting responsible and sustainable tourism practices.
  • Passion: We are passionate about sharing the beauty and richness of Puerto Plata with our customers, and we endeavor to convey that passion in every experience we offer.

At Tours Puerto Plata, we are dedicated to providing exceptional service that inspires and enriches the lives of those who choose us as their travel companion on this exciting adventure through Puerto Plata.